NEXchat
AI customer experience, reimagined

Everycustomer.One intelligentconversation.

NexChat brings AI and human instinct together to support, sell, and grow — across every conversation, from one beautifully simple platform.

✓ No credit card ✓ No-code setup ✓ Live in minutes
NexChat Playground and live AI assistant
AI Training — Trained and readyReal Insights — Understand, improve, growLive Support — Human and AI togetherConnect Your Data — Website, documents, FAQs and more

FROM
KNOWLEDGE
TO ANSWERS

HAPPIER
CUSTOMERS

AUTOMATE
SUPPORT
AT SCALE

Trusted to power 1,000+ businesses worldwide

COMMERCESOFTWAREEducationHOSPITALITYProfessionalSERVICES

Built for every moment that
matters to your customer.

Give every team an AI agent that understands your business, protects your voice, and knows when the human touch matters most.

01AI AGENT
NexChat support agent resolving a damaged order and arranging a replacement

Support agent

Resolve questions instantly, escalate with context, and keep every answer grounded in your business.

Explore agent
02AI AGENT
NexChat sales agent qualifying, recommending and converting customer opportunities

Sales agent

Qualify intent, recommend the right next step, and turn helpful conversations into measurable growth.

Explore agent
03AI AGENT
NexChat product guide finding answers, comparing options and guiding customers

Product guide

Guide every customer through your products with accurate, on-brand answers around the clock.

Explore agent
THE AGENT LIFECYCLE

From knowledge
to impact.

Build, launch, and improve your customer-facing AI without stitching together a maze of tools.

Create your agent
01

Build

Connect your knowledge, define the role, and set your brand voice.

→
02

Test

Run real scenarios and tune accuracy before customers ever see it.

→
03

Deploy

Launch across the channels your customers already use.

→
04

Improve

Learn from every conversation and refine what happens next.

→
NexChat Playground showing agent configuration and a live customer conversation preview
NEXCHAT CAPABILITIES

Built for every
step of modern
AI support.

Everything you need to build, launch, and scale remarkable AI customer experiences — in one connected platform.

Explore all features From setup to scale.
NexChat has you covered.
Build capabilities: AI chatbot builder and playground testingTrain capabilities: knowledge base upload and web search creditsLaunch capability: an embeddable customer chat widgetNexChat, one platform with eight powerful capabilitiesConnect capability: multi-channel support in one unified inboxOptimize capabilities: live chat history, analytics, and custom branding
THE COMPLETE CX LAYER

More than chat.
A growth system.

Everything your teams need to understand customers, automate the routine, and make each conversation more valuable.

Unified inbox bringing customer conversations, AI assistance, and smart actions together
Customer insights dashboard showing sentiment and top conversation topics
Knowledge and actions system grounded in help centre, product, API, and company knowledge
Happier customers, more efficient teams, actionable insights, and real business growth
CUSTOMER STORY
“
We integrated NexChat and saw a 35% boost in customer enquiries. It's intuitive, easy to manage, and feels like a natural extension of our team.
ER
Emily R.Customer experience leader
Build your experience
ENTERPRISE BY DESIGN

Intelligence with
boundaries.

Give teams the speed of AI with the clarity, control, and human oversight serious customer experience demands.

NexChat AI intelligence core
01. Policy-aware guardrails. Define how your agent should answer, act, and escalate.
02. Team permissions. Keep the right people in control of the right experiences.
03. Human handoff. Move sensitive moments to your team with context intact.
04. Conversation history. Review outcomes and continuously sharpen quality.
Built for teams that take customer trust seriously.
GOOD TO KNOW

Questions,
answered.

Everything you need to make the next move with confidence.

Still curious? Talk to us
01How quickly can we launch?+

Most teams can create an agent, add their knowledge, and publish a branded web experience in minutes — with no code required.

02Is NexChat free to use?+

Yes, NexChat is completely free to get started. Create your account, build your AI agent, and start chatting with your customers — no credit card required.

03Can the experience match our brand?+

You can shape the voice, appearance, and behaviour of your agent so every conversation feels like a natural extension of your business.

04How do we understand performance?+

Clear reporting helps you see conversation volume, common questions, customer sentiment, and the moments that influence conversion.

YOUR NEXT CONVERSATION STARTS HERE

Make every hello
mean more.

Start free today. Build an AI agent your customers — and your team — will love talking to.

Start building free Book a demo