Actions Overview
Actions let your agent do more than answer questions. Some are available now, and others are on the way.
Available now
| Action | What it does | Learn more |
|---|---|---|
| Webhook Actions | Let the agent call your own system, for example to check availability or look up an order. | Webhook Actions |
| Lead collection | Ask visitors for their name, email and phone and save them as leads. | Leads |
| Human Handoff | Let visitors ask for a person and leave their details. | Human Handoff |
| Web search | Looks the answer up on the web when your knowledge does not cover it. | Web Search |
Coming soon
- Slack
- Cal.com
- Calendly
- Custom buttons
Their guide pages describe what is planned.
Which agents support actions
Webhook actions work with OpenAI models. Agents using other providers' models answer from your knowledge but do not run actions.