Settings

Workspace Settings

Configure your NexChat workspace, manage team preferences, and customize your account settings.

Settings Dashboard

General Settings

Manage basic workspace configuration:

Workspace Name

Set a name for your workspace to help team members identify it. This name appears in navigation and notifications.

Workspace URL

Customize your workspace URL slug (e.g., nexchat.co/workspace/your-company)

Time Zone

Set your time zone for accurate timestamps in analytics and activity logs.

Language Preference

Choose your dashboard language. This doesn't affect your AI agents' languages.

Account Settings

Manage your personal account information:

  • Profile Information: Update your name, email, and profile picture
  • Password: Change your password for security
  • Two-Factor Authentication: Enable 2FA for enhanced security
  • Email Notifications: Configure which emails you receive

Notification Preferences

Control when and how you receive notifications:

EMAIL

Usage Alerts

Get notified when you reach 80% and 100% of your message limit

EMAIL

Team Changes

Be notified when team members are added or removed

EMAIL

Billing Updates

Receive invoices and payment confirmation emails

PUSH

Agent Issues

Get push notifications if your agent encounters errors

API & Integrations

Manage API keys and third-party integrations:

  • API Keys: Generate and manage API keys for custom integrations
  • Webhooks: Set up webhook endpoints for real-time notifications
  • Connected Apps: View and manage third-party app connections

Security Note: Treat API keys like passwords. Never share them publicly or commit them to version control.

Workspace Security

  • Enable 2FA for all team members
  • Regularly review team access permissions
  • Rotate API keys periodically
  • Monitor login activity for suspicious behavior